Accessibility Statement

Our Commitment

IndyPendants is committed to ensuring that our website and digital services are accessible to all people, including those with disabilities. We believe everyone deserves equal access to information about products that can protect their independence and safety.

Standards We Follow

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This includes:

• Perceivable: All content can be presented in ways users can perceive, with text alternatives for images and sufficient color contrast
• Operable: Our interface is navigable via keyboard and doesn't rely solely on mouse interaction
• Understandable: Content is readable and predictable, with clear labels and instructions on forms
• Robust: Content is compatible with current and future assistive technologies

Website Accessibility Features

• Semantic HTML structure for screen reader compatibility
• Descriptive alt text on all images
• Sufficient color contrast ratios throughout the site
• Keyboard-navigable menus and interactive elements
• Clearly labeled form fields with visible focus states
• Responsive design that works across devices and screen sizes
• No content that flashes more than three times per second
• Skip-to-content navigation where appropriate

Product Accessibility

Our medical alert devices are designed with accessibility in mind:

• Large, tactile help buttons that are easy to press
• Vibration feedback on the Indy Mobile and Indy Smartwatch for hearing-impaired users
• Two-way voice communication — no need to be near a phone
• Multiple language support on the Indy Mobile
• Simple setup with no technical knowledge required
• Waterproof designs safe for use in the shower or bath

Ongoing Efforts

Accessibility is an ongoing process. We regularly review and test our website to identify and fix accessibility issues. We train our team on accessibility best practices and incorporate accessibility considerations into our development process.

Need Help?

If you experience any difficulty accessing our website or need assistance with any part of our site, please don't hesitate to contact us. We're happy to provide information in an alternative format or assist you directly.